Returns & Exchanges

At Rocky Mountain Soap Company, we want you to love your natural skin care products as much as we do. If a product isn't the right fit for your skin, we offer 100% satisfaction guaranteed returns within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Contact our customer experience team or visit any of our retail locations with your order number and the reason for your return.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring they are well-protected to prevent damage during the transit back to our workshop.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process a full refund to your original payment method within 5 to 7 business days.